Legal

Privacy Policy

Last updated 8 July 2025. This policy covers csysimplifai.com, contact forms, and apps we publish.

CSY SimplifAI Solution (“the Company”, SSM SA0619658-W, Selangor, Malaysia) collects personal data to run this website, answer enquiries, and operate products such as K Grocery. By using the service you agree to this policy.

Data we collect

Contact forms collect name, email, subject, and message. Apps may collect account details, phone number, order history, and saved addresses. Usage data (IP address, browser, pages visited, device identifiers) is collected automatically.

How we use data

  • To reply to project and support requests
  • To provide and maintain apps and websites we operate
  • To process account-deletion requests
  • To meet legal and accounting obligations

Sharing

We use processors (hosting, email, analytics, payment, and logistics providers) to run the service. We do not sell personal data. We may disclose data when required by law or to protect the Company and our users.

Retention and deletion

We keep personal data only as long as needed for the purpose collected, or as required by law. App users can request deletion without logging in. For K Grocery, use the support page. Verified deletion requests are processed within 7 days. Some anonymized records may be kept for tax or accounting.

Cookies

We use necessary cookies to operate the site. You can refuse cookies in your browser; some features may then be unavailable.

Children

The service is not directed at children under 13. If you believe a child has provided personal data, contact us and we will delete it.

Contact

Questions: csyeducat@gmail.com or +60 11-2156 8168. See also our Terms of Use.